Help Center

Booking a flight is easy! Simply use our search form on the homepage to enter your departure and destination cities, select your travel dates, choose the number of passengers, and click search. You'll see available flights with prices, and can select the one that works best for you. Complete your booking by entering passenger details and payment information.

Yes, you can modify or cancel most bookings. Go to "Manage Bookings" and enter your booking reference. Modification and cancellation policies vary by airline and fare type. Free cancellation is available on most bookings within 24 hours. After that, fees may apply depending on the fare rules.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and bank transfers. For air taxi services, we also offer "book now, pay later" options. All transactions are secured with 256-bit SSL encryption for your safety.

Select the "Hotels" tab on our homepage, enter your destination, check-in and check-out dates, and number of guests. Browse available hotels with photos, amenities, and guest reviews. Book instantly with our secure payment system. You'll receive confirmation via email immediately.

Hotel cancellation policies vary by property. Most hotels offer free cancellation up to 24-48 hours before check-in. Some special rates may be non-refundable. Check the specific cancellation terms during booking, and review your confirmation email for details.

eVTOL stands for "electric Vertical Take-Off and Landing" aircraft. These are revolutionary electric aircraft that can take off and land vertically like helicopters but are quieter, more efficient, and environmentally friendly. Our eVTOL partners meet the highest aviation safety standards and are certified by relevant aviation authorities.

Currently, we're developing routes connecting Buenos Aires key locations with Amsterdam's major vertiports. Initial routes will include airport transfers, city center connections, and popular tourist destinations. Full route network will be available by Q2 2025. Check our Air Taxi page for the latest updates.

We offer private cars, shared shuttles, luxury vehicles, and eVTOL air taxis (coming soon). Choose from economy, comfort, or premium options. All transfers include meet-and-greet service, flight monitoring, and professional drivers. Book one-way or return transfers.

No, you can book as a guest. However, creating an account allows you to save preferences, view booking history, manage reservations easily, earn loyalty points, and receive personalized offers. Account creation is free and takes less than 2 minutes.

Our 24/7 customer support team is available via phone (+54 11 1234-5678 for Buenos Aires, +31 20 123 4567 for Amsterdam), email (support@vertiportbuenosaires.com), or live chat on our website. We respond to emails within 2 hours during business hours and offer multilingual support in Spanish, English, and Dutch.